Streamlined Mobility with Hafilat Smart Cards
Abu Dhabi Mobility (AD Mobility) has launched a highly accessible fare system via Hafilat Smart Cards, designed for efficiency and convenience in public transit across Abu Dhabi, Al Ain, and Al Dhafra—perfect for travel professionals planning itineraries, group transfers, or corporate commutes.
Types of Hafilat Cards at a Glance
Anonymous Hafilat Card: AED 10, valid for up to 16 years. Easy to obtain with no documentation—but balance recovery is limited unless linked to Emirates ID.
Personalized Hafilat Card: Free for eligible groups (seniors, students, people of determination); supports balance transfer and loss protection via Emirates ID.
Unlimited Travel Passes: Cost and Validity
7‑Day Unlimited Pass — AED 35 for unlimited travel within city, Al Ain, and Al Dhafra.
30‑Day Unlimited Pass — AED 95, same coverage period.
These passes exclude intercity routes, focusing instead on daily urban and suburban travel.
Subsidized Annual Options for Target Segments
Seniors (55+) — Free annual pass with unlimited rides.
Students — AED 500 annual pass, offering year-round riding.
People of Determination — Free annual pass for them and one companion.
Subsidized weekly/monthly rates (e.g., AED 30/week or AED 80/month) also apply to social-support beneficiaries.
Purchase & Recharge Channels
Where to Buy/Recharge:
Ticket Vending Machines (TVMs) at bus stations or stops
Customer Happiness Centres at stations and Zayed International Airport
SPAR, Al Ain Cooperative Society, Lulu Hypermarket, and Lulu Exchange across the regions
Online via the Hafilat/DARB platform.
Transit Policies:
Flat boarding fare: AED 2 + AED 0.05/km beyond city limits.
Seamless transfers: No extra AED 2 fee if you tap on within 60 minutes and don’t reverse direction—maximum of two transfers (three buses).
Why This Matters for B2B Travel Professionals
For B2B travel professionals, the introduction of unlimited Hafilat passes brings several advantages. First, it enables cost control, as planners can calculate predictable spending for local transport across corporate or group itineraries. It also ensures itinerary clarity, removing the hassle of fare juggling and allowing seamless navigation across Abu Dhabi’s transit network. Another key benefit is client inclusivity—with subsidized options available for students, seniors, and people of determination, planners can cater to a wide range of traveler needs. In terms of operations, the system offers efficiency and flexibility, since cards can be purchased or recharged instantly through multiple channels, eliminating the need for cash handling. Finally, the city’s air-conditioned, reliable buses—covering both urban and regional routes—add a layer of comfort that enhances overall client satisfaction.
Example Use Case
A corporate travel planner organizing a week-long Abu Dhabi workshop for a mix of students and professionals could streamline costs and mobility by loading each delegate’s Hafilat card with a 7-day pass (AED 35 per person). Students may even benefit further by loading the AED 500 annual pass if clients are returning frequently.
Conclusion: Tailored Mobility for Business Travelers
The introduction of affordable, unlimited Hafilat bus passes—starting at AED 35 weekly and AED 95 monthly—equips B2B travel planners with a reliable, client-centric solution for local transit. Whether managing corporate tours, group transfers, or events, these passes simplify logistics and elevate the travel experience.
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