Discover how the new codeshare and loyalty tie-up between Etihad Airways and Hong Kong Airlines is reshaping Asian-Middle-East travel connectivity, opening Japan gateways and adding value for travel agents, corporates and airline partners.
Strengthening Asia-Middle-East Links: What’s New?
The UAE and Hong Kong have taken a major step in aviation collaboration as Etihad Airways (EY) and Hong Kong Airlines (HX) officially launched an expanded partnership in November 2025. The arrangement includes a new codeshare agreement plus a reciprocal frequent-flyer loyalty tie-up, tailored for both business and leisure travellers—and critically for B2B travel professionals.
Key features of the partnership
Hong Kong Airlines flights between Hong Kong and Abu Dhabi will now carry the Etihad ‘EY’ code, enabling bookings through Etihad channels.
Etihad customers can book onward flights (operated by Hong Kong Airlines) from Hong Kong to major Japanese hubs such as Fukuoka, Hokkaido-Sapporo, Osaka and Okinawa.
One-ticket booking, single check-in and through‐checked baggage across the journey are all implemented—a major convenience improvement.
The frequent-flyer programs—Etihad Guest and Hong Kong Airlines’ Fortune Wings Club—will permit cross-earn and redemption of miles across both networks.
Why This Matters for Travel Agents, Consolidators & Corporate Planners
Seamless multi-leg itineraries
For travel agents arranging complex group or multi-destination trips (e.g., India → UAE → Japan → China), the combined network now offers smoother transitions. With one ticket, one check-in and baggage through-checked, agent workload for handling transfers, mis-connects and ticketing issues can reduce—leading to a better client experience and fewer manual interventions.
Enhanced value proposition for clients
Corporate travel buyers and tour consolidators can now pitch greater flexibility and route variety via Abu Dhabi as a hub between Greater China, Japan, the Middle East, Europe and Africa. The partnership positions Abu Dhabi as a pivotal bridge. For example: Indian corporate travellers flying via Abu Dhabi to Japan can now benefit from this connectivity.
Loyalty integration drives stickiness
The reciprocal loyalty tie-up means your clients (business travellers, VIPs, frequent flyer segments) can derive more value: more earning and redemption options, status recognition across the network—and that enhances retention and loyalty. For B2B travel agencies, this is a marketing point to promote: better loyalty benefits = greater client satisfaction.
Network expansion & product diversification
For airline professionals and consolidators working with group-fares or bulk inventory (as in your work at Agent Bazar), this opens up new product lines: groups travelling from India or Asia via Abu Dhabi to Japan (or vice-versa) can leverage the new codeshare network. The broader route map means improved yield management, cross-selling of stop-overs in Abu Dhabi, and potential partnerships for outbound/inbound segments.
Operational & Commercial Considerations
Booking logistics
Ensure your GDS or booking-tool reflects the correct carrier code: Etihad’s ‘EY’ for the Abu Dhabi ↔ Hong Kong leg (operated by Hong Kong Airlines) and possibly Hong Kong Airlines’ ‘HX’ code for Japanese onward segments (operated on that airline).
Verify the through-baggage eligibility and one-ticket condition at time of booking—especially for multi-carrier itineraries.
Check fare-rules and group-fare eligibility: codeshare carriers may have specific conditions or fare-basis differences, which B2B agents must be aware of.
Loyalty-programme integration
Travel agencies should brief clients on how the cross-earn and redeem will work: for example, how miles will credit when travelling on HX-operated flights under EY code, or vice-versa.
Corporate TMCs (travel management companies) should assess what this means for frequent traveller programmes in their corporate accounts: status carry-over, tier benefits, lounge access, etc.
Marketing collateral can highlight “Earn on Etihad, Redeem on Hong Kong Airlines” (and vice-versa) as a new selling point.
Strategic hub development
Abu Dhabi now becomes a stronger hub for flows between GCC + Middle East ↔ Greater China/Japan. For travel planners focusing on Asian outbound or inbound flows, this means stop-over or multi-leg options via Abu Dhabi should be emphasised.
Agents should consider combining stop-over programmes in Abu Dhabi (hospitality plus tourism) for clients connecting to or from Japan via Hong Kong → UAE.
Implications for the Indian & Asian Market
Given India’s proximity and strong outbound to both Middle-East and Asia, this partnership offers specific opportunities:
Indian leisure groups heading to Japan or Japan + UAE itineraries (via Abu Dhabi) can now have better connectivity and simplicity of transfers.
For MICE (meetings, incentives, conferences, exhibitions) and corporate travel from India to Middle-East or vice-versa via Hong Kong, the one-ticket convenience reduces transfer complexity and enhances traveller comfort.
Travel consolidators (like Agent Bazar) can position this as a new niche — routing from Indian cities → Abu Dhabi → Hong Kong → Japan (or reverse) using this network synergy.
Actionable Tips for Travel Agencies & Consultants
Update booking workflows: Verify that your booking system/RPA macros (whether using Google Sheets + GDS, or automation flows) incorporate the new carrier‐code combinations and fare-basis mappings.
Train sales teams: Prepare briefing documents for your front-line agents about the new connectivity benefits, loyalty programme tie-in, and how to position this for agents, corporate buyers and groups.
Marketing collateral: Create one-pager PDFs or email templates for clients emphasising “Seamless travel Asia ↔ Middle East via Abu Dhabi” and “Earn on Etihad, Redeem on Hong Kong Airlines”.
Stop-over product development: Consider bundling Abu Dhabi stop-over packages for clients connecting via this network—hotel + airport transfer + city-tour during lay-over, particularly for Asian market travellers.
Review group-fare strategy: For large groups travelling to Japan or Middle-East from Asia/India, evaluate the codeshare segments for group fares, minimum group size, contract terms and through-baggage liability.
Conclusion & Key Takeaways
The fresh alliance between Etihad Airways and Hong Kong Airlines marks a meaningful shift in connectivity across Asia, the Middle East, and Japan. From a B2B travel perspective—whether you’re a travel agency, consolidator, corporate travel planner or airline-industry partner—the benefits are multi-fold: better operational convenience via one-ticket/one-check-in, stronger route options through Abu Dhabi, and enhanced loyalty-programme value for frequent travellers.
For you at Agent Bazar, this development should be leveraged as a strategic differentiator—introduce multi-destination routing options, highlight loyalty benefits to your clients, build stop-over product lines, and update your booking and automation workflows accordingly.
Key takeaway: Use this codeshare + loyalty tie-up to offer clients smoother connectivity, enhanced value, and expanded route possibilities between India/Asia, the Middle East and Japan—embedding your role as the go-to agent for complex, multi-leg travel solutions.
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The Agent Bazar Blog is your trusted source for industry news, airfare trends, visa updates, and insights tailored for B2B travel agents, consolidators, corporate travel planners, and tour operators.
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About Agent Bazar
Agent Bazar is a next-generation series fare aggregator and B2B airfare marketplace in India, developed by Tripforu Holidays Pvt Ltd (est. 2016).
Backed by over 15 years of industry experience, the platform specializes in fixed departure fares across 300+ sectors in India and key Asian countries.
With a growing network of over 10,000 registered travel agents, Agent Bazar connects consolidators and sellers with agents through a zero-commission model, unlike traditional portals that charge 5–8% in fees.
The platform empowers travel agents and consolidators with direct access to reliable inventory, real-time fare discovery, and simplified group booking tools.
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