Air India is relocating 60 of its daily domestic departures from Terminal 3 to the renovated Terminal 2, effective 26 October 2025. Air India Express will operate its domestic services from Terminal 1. These moves are timed with T2’s reopening and the winter schedule

What’s changing — the headline facts

Effective date: 26 October 2025 (start of winter schedule).
Scope: 60 of Air India’s ~180 daily domestic departures will operate from T2.
Flight numbering: Air India domestic flights moved to T2 will be renumbered into four digits prefixed with “1” (e.g., AI1XXX).
Air India Express: All AI Express domestic flights will operate from Terminal 1 (often carrying four-digit numbers beginning with “9”).

How passengers (and your clients) will be notified

Air India says it will contact affected passengers directly using the contact details from their bookings, but it’s best practice for agencies to proactively confirm terminal details at ticketing and again 24 hours before departure. Press statements stress that no passenger action is required — though agents should still verify connecting itineraries.

Terminal transfers & logistics — operational details for planners

Connection scenarios — step-by-step notes for agents & consolidators

Domestic (T2) ↔ Domestic (T3):

Practical checklist for B2B travel professionals (quick action items)

Why this matters for your business

Terminal reshuffles create operational friction for corporate travellers and groups. As a travel agent, consolidator, or TMC: anticipate customer queries, streamline post-booking communications, and bake extra transfer time into proposals. Proactive guidance reduces missed connections and protects your NPS.

Conclusion — key takeaway for B2B partners

The T2 relaunch and Air India’s partial move is manageable, but it’s a classic operational risk area for tight connections and group travel. Update systems to reflect new flight numbers, communicate terminal details early and often, and confirm baggage transfer status at booking — these small steps protect clients and save your support team time on day-of travel.

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