Air India Reshapes Imphal Operations: Full-Service Flights End, AI Express Expands Regional Connectivity

Air India’s Smart Shift: Imphal Enters New Aviation Phase

Air India has taken a decisive step in realigning its Northeast operations by ending full-service flights from Imphal International Airport while strengthening affordable travel through its low-cost arm, AI Express. This carefully calculated move is part of the airline’s broader strategic restructuring under the Tata Group, aiming to optimise profitability and maintain critical air access across India's remote regions.

Starting June 15, Air India’s full-service flights officially ceased at Imphal. But crucially, AI Express continues its presence, ensuring travellers retain essential flight connectivity while enjoying the benefits of budget-friendly pricing and flexible services.

Long-Term Strategy: Planned Realignment, Not Sudden Exit

According to Airports Authority of India (AAI) officials, this transition isn’t a reactive decision but rather part of Air India’s long-term network strategy. Since Tata’s acquisition, the airline has been actively reassessing domestic and international routes, eliminating service overlaps, improving fleet utilisation, and emphasising sustainable profitability.

AI Express has emerged as the carrier best suited for shorter, high-frequency regional routes where passengers prioritise cost-effective travel. Its expansion into Imphal ensures that while premium full-service offerings have been withdrawn, the airport remains well-connected to major hubs such as Kolkata, Guwahati, and Delhi at accessible prices.

Imphal’s Vital Role in India’s Northeast Aviation Map

For decades, Air India’s full-service operations represented more than convenience for Imphal—it symbolised national integration, enabling business, education, and governance across India's remote northeastern states. Imphal Airport remains a crucial air hub, facilitating both domestic and limited international travel, connecting the region with India’s broader economic centres.

Although service models will change under AI Express, authorities confirm that flight frequencies and route connectivity will remain largely intact. Passengers will now experience low-cost carrier policies, including modified baggage allowances and simplified onboard services.

The Broader Context: A Week of Reflection and Transition

This operational realignment coincided with a solemn remembrance for Air India—the anniversary of the tragic AI 171 crash, which claimed 241 lives. While this week symbolises both Air India’s complex legacy and its evolving future, the carrier is now firmly focused on transforming into a financially agile, globally competitive airline under the Tata umbrella.

Local Reaction: Mixed Feelings Amid Change

For many in Manipur and surrounding states, Air India’s exit carries emotional weight, as generations of travellers have relied on its full-service offerings. Students, business travellers, and government officials will need to adapt to the AI Express model, which shifts toward value-based pricing over luxury service.

However, the move is also being viewed as an opportunity to democratize air travel further. AI Express’s growing presence may enable more first-time fliers, families, and budget travellers to access affordable travel without sacrificing essential connectivity.

Northeast Aviation Outlook: Private Players Show Interest

Importantly, Air India’s shift may create opportunities for other carriers. Several regional airlines and private operators have expressed interest in expanding Northeast operations, particularly under India’s UDAN regional connectivity scheme, which offers government incentives to serve underserved destinations.

The growing focus on affordable, widespread connectivity aligns with India’s national ambition to expand domestic air access beyond metro cities, especially in high-potential but historically underserved regions like the Northeast.

Tata Group’s Bigger Picture: A Unified, Cost-Efficient Airline Network

This move fits squarely into the Tata Group’s larger aviation strategy. As part of its post-merger restructuring, Air India is consolidating operations, modernising fleets, integrating brands, and streamlining route networks. AI Express is expected to merge with AirAsia India, creating a unified low-cost carrier that can serve regional markets with greater efficiency, flexibility, and expanded flight options.

By optimising Imphal through AI Express, Tata ensures that crucial routes remain viable while freeing premium aircraft for more profitable long-haul or high-yield routes elsewhere.

Conclusion: Imphal’s Aviation Future Balances Nostalgia and Opportunity

Air India’s decision to exit full-service operations in Imphal may evoke nostalgia for the airline’s decades-long presence. Yet, this transformation reflects the larger evolution underway across India’s aviation sector—one that balances operational efficiency with broader access to air travel.

For Imphal and the wider Northeast, the focus now shifts to maintaining reliable, affordable, and accessible air links that serve not just business or government passengers, but a much wider demographic of leisure and regional travellers. In the years ahead, the success of this transition may well serve as a model for sustainable regional aviation across India.

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