Air India Reduces International Long-Haul Flights by 15% Until Mid-July — Safety, Stability, and Support Take Priority

A Strategic Pause: Air India Scales Back International Services

In a move driven by safety protocols and strategic oversight, Air India has announced a temporary reduction of 15% in its international wide-body flight operations. Effective from June 20 through mid-July 2025, this decision impacts key routes to Europe, East Asia, the Middle East, and North America.

The airline attributes this move to enhanced safety inspections, heightened geopolitical tensions, and night curfews in destination countries. While the impact is significant, the objective is clear: minimise disruptions, safeguard passengers, and maintain operational stability.

Safety First: The Catalyst Behind the Cuts

The decision follows the tragic crash of Air India flight AI171, which claimed 241 lives. In response, the Directorate General of Civil Aviation (DGCA) mandated enhanced safety inspections of Air India’s Boeing 787 and 777 fleets.

  • 26 of 33 Boeing 787s have been cleared and returned to service.

  • Safety checks are now underway for the Boeing 777s as a proactive measure.

This step, though disruptive, is part of Air India’s broader commitment to regaining the trust of passengers and stakeholders.

Regions and Routes Likely to Be Affected

While a full cancellation list is yet to be released, the following wide-body routes are expected to see changes:

Region Possible Routes Affected Aircraft Type
Europe Delhi–London, Mumbai–London, Delhi–Frankfurt Boeing 777/787
East Asia Delhi–Tokyo, Delhi–Seoul, Delhi–Shanghai Boeing 787
Middle East Delhi–Dubai, Mumbai–Abu Dhabi, Kochi–Jeddah Boeing 787/777
North America Delhi–New York, Mumbai–San Francisco, Bengaluru–Chicago Boeing 777

Travel professionals are advised to check with Air India for updates on schedule adjustments or cancellations.

Passenger Relief Measures in Place

Air India has assured passengers of flexible support options to reduce inconvenience:

1. Free Rescheduling

  • Rebook on the same route with no additional cost or penalty.

  • Priority handling based on seat availability and travel urgency.

2. Full Refunds

  • Passengers unwilling to travel will receive a 100% refund.

  • Refunds processed via the original payment mode or travel agent.

  • No service or cancellation charges will apply.

How to Avail:

  • Visit airindia.com or contact the customer care centre.

  • For third-party bookings, reach out to your travel agent directly.

Revised Schedule to Be Released Soon

Air India has committed to releasing a revised international flight schedule shortly. In the meantime, passengers and agents should:

  • Monitor booking status regularly.

  • Stay tuned to Air India’s official updates.

  • Proactively contact the airline for changes or cancellations.

A Message for Travel Professionals

For B2B agents, consolidators, and corporate planners, this temporary schedule reduction may require quick itinerary adjustments, client communication, and rebooking support.

Stay informed to support your clients effectively during this operational adjustment. Offer them clarity, alternate options, and assurance as they navigate these changes.

Conclusion: A Cautious Yet Necessary Reset

While this 15% reduction may feel disruptive, it reflects a deeper commitment to safety and reliability. Air India’s coordinated efforts with regulatory bodies signal a transparent and proactive approach to crisis management.

As the airline works to restore full operations, travel professionals play a vital role in guiding clients and rebuilding confidence.

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